kw.\*:("Service utilisateur")
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Personality, knowledge, and the reference librarianPATTERSON, C. D.The Reference librarian. 1983, Num 9, pp 167-172, issn 0276-3877Article
The accreditation of reference servicesVAVREK, B.The Reference librarian. 1984, Num 11, pp 147-156, issn 0276-3877Article
An approach to theoretical foundations for reader servicesMONROE, M. E.Drexel library quarterly. 1983, Vol 19, Num 2, pp 21-37, issn 0012-6160Article
TELSAT CAMERIS. Terminal de visioréunion sur numéris = TELSAT CAMERIS. Visioconferencing terminal on RNISMITRANI, S; JOLIVET, J.-C; SANCEY, J.-L et al.Commutation & transmission. 1992, Vol 14, Num 2, pp 49-60, issn 0242-1283Article
Are we there yet?ROBBINS-CARTER, J; ZWEIZIG, D. L.American libraries (Chicago, IL). 1985, Vol 16, Num 11, pp 780-784, issn 0002-9769Article
Hospital library activities and organization in the county of Värmland, SwedenSEWALL, L.INSPEL. 1985, Vol 19, Num 4, pp 246-252, issn 0019-0217Article
Managing automation for results: the role of the campus computing centerMILLER, E. G.College & research libraries news. 1985, Vol 46, Num 4, pp 160-165, issn 0099-0086Article
The reference librarian as middleman: conflicts between catalogers and reference librariansMCCOMBS, G. M.The Reference librarian. 1985, Num 12, pp 17-28, issn 0276-3877Article
Microcomputer circulation in librariesROCKMAN, I.Library software review. 1984, Vol 3, Num 4, pp 497-500, issn 0742-5759Article
Evaluating reference librarians: using goal analysis as a first stepADAMS, M. S; JUDD, B.The Reference librarian. 1984, Num 11, pp 131-145, issn 0276-3877Article
La bibliothèque de l'université d'AntananarivoRAFIDISON, L.Bibliotekovedenie i bibliografiâ za rubežom. 1983, Num 93, pp 52-54, issn 0320-7838Article
Conflicts in reference service: a personal viewBAUER, G. R.The Reference librarian. 1985, Num 12, pp 73-81, issn 0276-3877Article
Reference philosophy vs service realityBENSON, L. D; BUTLER, H. J.The Reference librarian. 1985, Num 12, pp 83-91, issn 0276-3877Article
Stimulating the non-userAINA, S. A.FID congress. 42. 1984, pp 57-63Conference Paper
Definitions for planning and evaluating reference servicesEMERSON, K.The Reference librarian. 1984, Num 11, pp 63-79, issn 0276-3877Article
The whole shebang―comprehensive evaluation of reference operationsMASON, E; MASON, J.The Reference librarian. 1984, Num 11, pp 25-44, issn 0276-3877Article
Library and information services for young children and young adults in IndonesiaHADISEWOJO, S.Congress of southeast asians librarians. 6. 1983, pp 378-382Conference Paper
Final report 1980-83 on the activities of the working group on library services to ethnic and linguistic minoritiesFOSTER, M.IFLA General conference. 1983, 17 p.Conference Paper
La différenciation des lecteurs dans le processus de conseils individuelsFROLOVA, N. P.Bibliotekoznavstvo i bibliografija. 1983, Num 23, pp 14-21Article
The learner and the library: therés more to learning than meets the eyeMACKERACHER, D.Library trends. 1983, Vol 31, Num 4, pp 599-619, issn 0024-2594Article
Creating Communities With PodcastingJOWITT, Angela L.Computers in libraries. 2008, Vol 28, Num 4, issn 1041-7915, 14-15, 54-56 [5 p.]Article
Computers as learning resources in the health sciences: impact and issuesELLIS, L. B. M; HANNIGAN, G. G.Bulletin of the Medical Library Association. 1986, Vol 74, Num 2, pp 95-99, issn 0025-7338Article
The information center's critical post-start-up phaseVACCA, J. R.The Journal of information systems management. 1985, Vol 2, Num 2, pp 50-56, issn 0739-9014Article
Library service to the agingThe Bookmark (Albany). 1984, Vol 42, Num 2, issn 0006-7407, 136 p.Serial Issue
La section bibliographique de la bibliothèque régionale ― centre méthodique des systèmes centralisés de bibliothèquesRODINA, L. F; PURYGINA, G. D.Sovetskoe bibliotekovedenie. 1984, Num 1, pp 97-104, issn 0134-6695Article